Caneel Bay 00831-0720 St. John, Caneel Bay, Virgin Islands (U.S.) | (340) 776-6111
Scenic 170-acre property attached to a national park
Seven beaches, all relatively isolated
Attentive, professional staff
Excellent, formal, on-site cuisine
In-room Wi-Fi
Free continental breakfasts (earlybird)
10 percent "service charge" for rooms
No in-room phones or TVs
No off-site bars or restaurants within walking distance
Long, costly ferry to the resort from St. Thomas; no airport in St. John
This hotel was significantly impacted by Hurricane Irma in September 2017 and is currently closed for repairs until 2019. We will update our review as soon as we have more information. Built from a historic sugar plantation, this profoundly serene 166-room resort sits on 170 acres of a protected national park dotted with seven remote beaches. Even with a quaint pool and rustic rooms that lack TVs and phones, Caneel's attentive service and unparalleled setting make it one of the Caribbean's best resorts.
Scene
Quiet, luxurious retreat in a national park
A 166-room resort built on the grounds of an old sugar plantation -- with wild donkeys still roaming the grounds -- Caneel Bay covers 170 acres (all part of the Virgin Islands National Park) and has seven distinct beaches. Due to its uncommon serenity, it's one of the Caribbean's best resorts for honeymooners. But it also caters to families seeking a little quiet -- like Brad Pitt and Angelina Jolie, who used to bring their kids to Caneel's Cottage 7, the former home of Laurance Rockefeller.
Rockefeller sailed into Caneel Bay back in the 1950s, laid his eyes on the Caneel Bay property, and envisioned a resort -- or so says the resort's literature. He started buying up property on the island and eventually donated it to the U.S. government, giving birth to the national park.
This legacy of appreciating natural beauty is at the core of Caneel Bay. The scattered buildings and even the shuttle buses are painted muted grays and earthy colors to blend with the landscape. Though the simple lobby is by no means grand, it's easy to find a private nook on the beach to read or simply rest in the sun.
While the Westin St. John Resort & Villas and the Ritz-Carlton St. Thomas provide similar comforts (and in both cases, a more elaborate spa), neither can top the spectacular natural setting of Caneel Bay. But the isolation of the resort also means guests are at least a 10-minute cab ride from other attractions on St. John, and getting to the resort means a long, airport-to-ferry journey that can cost upwards of an extra $100 per person, round trip.
Rosewood Hotels & Resorts were taken over in mid-2011 by Hong Kong-based New World Hospitality, but not much has changed in the resort.
Service
Attentive, professional service from the front desk to the tennis courts
Whether it was during check-in or checkout, at the restaurants, or during my endless questions for the concierge, I always found the staff to be helpful, friendly, and professional.
Location
On the resort's own private 170-acre peninsula.
Caneel Bay is on the west side of St. John, surrounded by the Virgin Islands National Park. But the slow-paced, undeveloped beauty of St. John does have one downside -- there is no airport, so guests must fly into the airport on St. Thomas and take a ferry over to the island. The Caneel Bay resort welcomes its guests at the St. Thomas airport and offers private round-trip ferry and transportation service directly to the resort for $100 per person. You can take a public ferries, which is significantly cheaper ($6 to $10), but once you take into account all of the additional taxi costs on St. Thomas and St. John, as well as all of the additional travel time (traffic on St. Thomas can be a nightmare), the $20 to $30 saved on the round-trip cost hardly seems worth the hassle.
Beach
Seven quiet beaches, each perfectly private (and, in two cases, childfree)
Unlike anywhere else in the Caribbean, Caneel Bay actually has seven distinct beaches on-site, all of which are sandy and well-suited to swimming. Caneel Beach, the largest beach, also attracts nonresort guests (all beaches in the U.S. Virgin Islands are technically open to the public), but the many other beaches on the property are much more secluded.
Rooms
Small and simple -- with no TV or phone -- but very comfortable
Designed like rustic bungalows with natural wood and stone, the guest rooms at Caneel Bay don't come with the elaborate, high-fashion pizzaz one might imagine from a room in this price range. The rooms are clean, and certainly comfortable, but most are also relatively small and basic, especially when you compare them to other small-scale boutique hotels in the Caribbean, like the guest rooms at the Caves, Round Hill, and Geejam hotels in Jamaica, or the Sivory and Tortuga Bay hotels in the Dominican Republic.
Features
A complete resort -- tennis courts, yoga classes, and more
Cleanliness
Spotless, all around
Guest rooms, as well as the rest of the resort, are spotless. Outside, the grounds are well maintained.
Family
Families are very welcome; free supervised kids' activities all day.
With beaches, water sports, a pool, and a dedicated children's program, Caneel Bay is a great place for families.
All-Inclusive / Food
High quality at a high cost -- and nothing else in walking distance -- but other great options are just a 10-minute drive away
Caneel Bay has four quality restaurants, but the most notable is the ZoZo's at the Sugar Mill, serving Italian fare and built on top of an 18th-century sugar mill; the sunset views are spectacular.
Destination Weddings
Caneel Bay keeps wedding options simple and elegant -- an ideal combination that comes at a high price.
Beach Front Room
Beach Front Suite
Cottage 7
Courtside Room
Garden View Room
Ocean View Room
Premium Beach Front Room
Premium Courtside Room
Premium Ocean View Room
Caneel Bay 00831-0720 St. John, Caneel Bay, Virgin Islands (U.S.)
(340) 776-6111