HG Tenerife Sur Apartments

This large property is housed in several three-story buildings connected by lots of steps and set on pleasant gardens with grass lawns, palm trees, and bougainvillea plants. All structures are built around the pool deck, which offers a small bar selling drinks and snacks. Though most guests are couples, the atmosphere can be bustling even in the off-peak season, due to morning dashes to reserve loungers and kids running around until the late afternoon. There is a busy road right outside the hotel lined with loud bars, which means this may not be the most relaxing vacation for guests staying in exterior-facing units, but rates are competitive and food is slightly above average for a mid-range hotel. 

The lobby, although generic in style and packed with promotional material, has an interesting design featuring a huge pyramid-shaped roof made with thin planks of wood that lets in ample sunlight. The rest of the property has plain interiors that include simple Ikea-style furniture and some furnishings that are showing wear and tear.

The hotel is located on a busy street in northern Los Cristianos. There are several casual restaurants and pubs across the street from the hotel, but this area is a little away from the heart of the action. The two nearest beaches are both a 10-minute walk away, and there is another larger one in Las Americas, about 15 minutes by foot from the hotel. There are a few family-friendly attractions nearby, including Siam Park, Jungle Park, and Aqualand Costa Adeje, each about a 10-minute drive from the property. Tenerife Sur Airport is a 15-minute drive away. The hotel does not have on-site parking. 

The hotel's 189 studios and one- and two-bedroom apartments are all simplistic in design but comfortably equipped with separate living areas and furnished balconies. Renovated units have laminate floors, flat-screen TVs, and contemporary decor consisting of dark wood furniture, wicker accents, and purple couches. Non-renovated apartments, however, are in need of an update, as they have old-fashioned pine wood furniture painted black, thin patterned bedspreads, and old tube-style TVs. Rooms have ceiling fans but lack air-conditioning, an there are extra charges for Wi-Fi, satellite TV channels, and in-room safes. All units have small kitchenettes equipped with stovetops, mini-fridges, electric kettles, toasters, and ovens. Microwaves can be requested for an extra fee. Bathrooms have shower/tub combos, wall-mounted hairdryers, and a few toiletries, but some could use a refresh. Light sleepers may want to request a room overlooking the pool, as the hotel is located on a busy street with several loud bars. 

The hotel's activity is centered around the deck with a large main pool adjacent to a small kiddy pool. There are several dozen loungers on the deck, but there have been complaints of frantic morning dashes to reserve them with towels only for them to then remain empty for hours. There's no gym on-site, but there are a squash court, sauna, and game room with arcade machines. Also, some evenings the hotel has some form of entertainment. Wi-Fi is available throughout for a fee.

A small poolside bar serves drinks and a few snacks, and larger buffet meals are offered at the restaurant, which has a few tables outside. Food is standard buffet fare, but its variety and quality is slightly better than at other similarly priced properties. Guests choosing the self-catering option can buy all the basics at the on-site supermarket, and there is a larger one a short walk away.