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Playa de las Americas Hotel Cleopatra Palace

Hotel Cleopatra Palace

Avenida De Las Americas, Playa del Camison, Playa de las Americas, Spain | (618) 248-8274

Upper-middle-range | Beachfront | Romantic
1/354
Checking prices...

Overview

Pros
  • Part of Mare Nostrum resort complex; guests get access to all facilities

  • Golden Mile beachfront location, steps from shopping, dining, and nightlife

  • All rooms have private furnished balconies and marble bathrooms

  • Main pool surrounded by Roman statues and sunbeds, plus a separate whirlpool

  • Thalassotherapy spa with heated saltwater pool, hot tub, and sauna

  • Buffet restaurant, beachside grill, and snack bar

  • Exceptional breakfast buffet with Champagne and a live pianist

  • Bed-and-breakfast, half-board, and full-board rates available

  • Room service and free 24-hour parking (both rare in Tenerife)

  • 24-hour reception; welcome cava or Champagne

  • Cots, baby strollers, and baby-proofing available

  • Free Wi-Fi throughout

Cons
  • Very dated interiors; scuffs and scratches on furniture common

  • Many rooms' private balconies don't get direct sun

  • No kettles or coffeemakers in rooms; mini-fridges and safes incur fees

  • Spa facilities cost a fee without treatment

  • No all-inclusive rates, animation, or entertainment (pros for some)

  • Noise from street and adjacent Hard Rock Cafe can be audible until late

  • Not kid-friendly (families should stay at adjoining Mediterranean Palace); pro for some

  • Occasional grumbles about hard beds (hotel can provide bed-toppers)

  • Not a lot of signage around the resort

Bottom Line

The upper-middle-range, 431-room beachfront Cleopatra Palace Hotel is one of the three hotels in the Mare Nostrum Resort complex, along with Mediterranean Palace and Hotel Sir Anthony. The Mare Nostrum compound at large is what comes to mind when one thinks of the quintessential ornate Playa de las Americas beach resort, but Cleopatra has more of a calm atmosphere that caters to couples. A pool framed by Roman-inspired statues and sunning patios, a thalassotherapy center, a beach bar, and a buffet restaurant (where the free breakfast is routinely praised) are the main features here, and guests can also access all Mare Nostrum facilities. Rooms are all quite dated, but their furnished balconies -- some with plunge pools -- and marble bathrooms are nice perks. The beachfront location on Playa de las Americas' Golden Mile is fabulous, but of course with that comes noise. Travelers who want to go the all-inclusive route (Cleopatra offers half- and full-boards, plus bed-and-breakfast) could try H10 Conquistador

Map

Avenida De Las Americas, Playa del Camison, Playa de las Americas, Spain
Amenities
  • Air Conditioner
  • Babysitting Services
  • Beach
  • Beauty / Hair Salon
  • Business Center
  • Cable
  • Children's Pool
  • Concierge
  • Dry Cleaning
  • Fitness Center
  • Free Breakfast
  • Gameroom / Arcade
  • Golf Course
  • Internet
  • Jacuzzi
  • Kids Allowed
  • Laundry
  • Meeting / Conference Rooms
  • Mini Bar (with liquor)
  • Pool
  • Rental Car Service Desk Onsite
  • Room Service
  • Separate Bedroom / Living Room Space
  • Spa
  • Supervised Kids Activities
  • Tennis Court
  • Airport Transportation

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Full Review

Scene

Quiet, couples-centric resort within the Mare Nostrum compound

With its pink facade lined with ornate white balustrades and kitschy antiquities theme found inside and out, Cleopatra Palace Hotel fits the visual bill for typical Playa de las Americas showiness. Plus, it's one of the three hotels within the Mare Nostrum Resort (along with Mediterranean Palace and Hotel Sir Anthony), which combine to form the sort of brassy beach-resort experience for which the area has become famous. The beauty of Cleopatra Palace is that it offers a more relaxed and dialed-down atmosphere -- despite its outward appearance, faux-Roman decor, and Mare Nostrum mega-resort setting. The property caters primarily to middle-aged-and-older couples, who make up a large part of the clientele. Families with younger children would be better off next door, at Mediterranean Palace.The hotel's main feature is its rectangular pool surrounded by Roman-style statuary and sunbeds, thalassotherapy spa, and its handful of eateries, including a beach bar and buffet restaurant, which serves an outstanding breakfast. When guests want more features than Cleopatra provides, they have right of entry to the facilities at the neighboring Mare Nostrum resorts. Though Cleopatra Palace is far mellower than Mediterranean Palace, it is still dauntingly large: Its cavernous lobby spans a three-floor height, and bellboys must show guests to their rooms, which are spread across three distinct buildings. Cleopatra picks up noise from its livelier hotel neighbors, double-decker tour buses, and the adjacent Hard Rock Cafe, but clamor is to be expected in so central a Playa de las Americas location.

Location

Between the beach and Hard Rock Cafe

Cleopatra Palace sits smack dab in the middle of cove-shaped Playa del Camison, right on the beach promenade. A 20-minute walk down the promenade -- lined with bars, restaurants, tourist shops, and ice-cream stands -- lands you in Los Cristianos. Immediately behind Cleopatra Palace is Hard Rock Cafe Tenerife, which has daily happy hours and nightly live acts and DJ sets. Hard Rock Cafe is on Avenue Las Americas, one of Playa de las Americas' main shopping streets. Right across Avenue Las Americas is Safari Shopping Center, with its many high-end clothes, jewelry, and accessories boutiques and mass-appeal restaurants. Tenerife South Airport is an 18-minute drive from the hotel.

Rooms

Rooms are ready for a facelift, but have nice balconies and marble bathrooms

Cleopatra Palace's rooms look as if they haven't had a cosmetic refresh in decades. Sand-colored tile floors and plain white walls provide the backdrop for a suite of very basic furniture: wood dressers, luggage benches, wall desks, headboards, and table-and-chair sets, all painted hunter green. Yellow striped bedrunners and accent pillows provide some color to the otherwise dark-seeming spaces. Above the beds are white-lacquer bas relief artworks depicting a man on horseback, a nod to Cleopatra's antiquities motif. The beds themselves are reportedly on the hard side, with some guests claiming they could practically count the number of springs below them.The rooms may be drab, but their furnished balconies and marble bathrooms are highlights. Many of the balconies face the pool or the sidewalk linking the main street to the promenade, so have lateral sea views. The top-tier rooms have plunge pools on their balconies. Bathrooms are large, with double-sink vanities, shower/tub combos, and bidets, plus hotel-brand toiletries and hairdryers. All rooms come with mini-fridges and safes (both have fees to use) and flat-screen TVs with satellite channels, though it's been noted that English-language channels are few and far between. 

Features

Antiquities-themed pool, thalassotherapy spa, and dining outlets

Cleopatra's prime beachfront location on the boardwalk and access to Mediterranean Palace's facilities make it attractive to guests, and it has a few solid features of its own on-site. Its 3,200-square-foot Roman-themed pool -- with its white columned arbor-like frame dotted with faux-ancient statues -- is like a small-scale, far-less-grand version of the Garden of the Gods pool at Caesers Palace Hotel & Casino in Las Vegas. The sundeck filled with loungers and umbrellas stretches to the Hard Rock Cafe, whose ziggurat-style building is thematically in keeping with the pool's ancient-world-inspired look. The pool is unheated, but off to one side is a separate elevated whirlpool. Cleopatra Palace's VIP pool area has Bali beds and food and drink, plus comes with free access to Mare Nostrum Spa -- which purportedly was the first thalassotherapy center on the island. Hotel guests and non-guests alike can access the spa's heated saltwater pool, hot tub, sauna, and relaxation deck for free with an appointment, or for a day rate without an appointment. Cleopatra's buffet restaurant serves breakfast and dinner daily, but it's the morning meal that guests regularly sing the praises of: It features made-to-order crepes, poached eggs, waffles, and omelets, as well as stations dedicated to customary hot breakfast items, cold meat and cheese, breads, churros, cereals, fruit, smoothies, and juice. To top it all off are salmon, Champagne, a chocolate fountain, and live piano music. Live music accompanies buffet dinners once a week, when the hotel holds free "gala nights" with special buffet items for guests. La Palapa Beach Bar and an indoor/outdoor snack bar are open throughout the day, and room service is available.Resort-wide Wi-Fi and 24-hour secure parking are both available.