333 Orchard Road, Singapore, Singapore | (618) 248-8274
Huge, upscale hotel next to Mandarin Gallery shopping mall
Seven-minute walk to Orchard Road metro station
Rooms have flat-screen TVs and minibars
Three restaurants, including a fine-dining Szechwan spot
Bar with outdoor seating and live DJ sets
Quiet outdoor pool with a handful of cushioned loungers
Fitness center with cardio- and weight-training equipment
Top-level Club Lounge with panoramic city views
Extensive meeting and event spaces
Free Wi-Fi throughout
Older wing has dated, uninspired room decor
Complaints about weak water pressure
No spa facilities
The upscale Mandarin Orchard Singapore is a massive 1,077-room hotel with a prime location next to the large Mandarin Gallery shopping mall. Spacious rooms are equipped with flat-screen TVs, minibars, and free Wi-Fi, while Suites also have living rooms, however, furnishings range from dated and uninspiring to sleek and contemporary. Three on-site restaurants include a buffet eatery and fine-dining Szechwan spot, plus there's a cafe and sleek bar with outdoor seating. Other facilities include a medium-sized pool and fitness center, but there's no spa. Club Room guests have access to a top-floor lounge with stunning views of the city. For a true luxury property, consider the St. Regis, which has more opulent rooms, a spa, and wider variety of restaurants.
Scene
Huge property split between an older, dated wing and more modern section
The hotel is divided into two wings; the newer section has an open, brightly lit lobby dominated by a dramatic, modern glass sculpture hanging from the ceiling, while the darker older lobby has dated patterned carpet and low ceilings. This is an indicator of their corresponding rooms, and it's worth asking for one of the more contemporary rooms. Mandarin Orchard is huge, with over 1,000 rooms, and though its outdoor pool is pleasant, it's a bit small for a property of this size. Additionally, there's no spa. However, there are multiple dining spaces for the large amount of guests. The fine-dining Shisen Hanten has striking trendy decor under chandeliers, while Chatterbox has bright green chairs and windows that let in ample light. Club Lounge guests have access to a top-floor space with panoramic views of the city. Due to the property's prime location and extensive meeting space, the hotel draws both tourists and business travelers.
Location
Surrounded by shopping on Orchard Road, convenient to restaurants and tourist attractions
The hotel sits on popular shopping destination Orchard Road and is attached to the Mandarin Gallery shopping mall. There are plenty of dining options nearby and many tourist attractions are within easy reach -- it's a 15-minute walk to Clarke Quay and a 20-minute walk to the Singapore Flyer. The nearest MRT subway station is Orchard, located a seven-minute walk from the hotel. The landmark Merlion Park is a 10-minute drive away or 30 minutes via public transportation. Changi Airport is less than a 20-minute drive or an hour by public transportation.
Rooms
Rooms are spacious and have high-tech features, but some are dated.
The Mandarin Orchard Singapore's 1,077 rooms are spread amongst the newer Main Tower and the original Orchard Wing, with decor largely varying between each. Though spacious, rooms in the Orchard Wing have old-fashioned decor consisting of dated wooden furniture, patterned carpets, and gilded artwork above the beds. Rooms in the Main Tower have more modern gray-and-dark-blue color schemes, plus streamlined dark wooden furniture, chaise lounges, and black-and-white artwork. It's worth asking for one of the refurbished Premier Rooms. Roomy bathrooms have either shower/tub combos or walk-in showers, and some have separate tubs as well, but some guests have complained about weak water pressure. All are equipped with flat-screen TVs, minibars, coffee- and tea-making facilities, robes, slippers, safes, irons, and ironing boards. Suites with living rooms are available, as are Club Rooms, which have access to a top-floor lounge that serves breakfast and drinks.
Features
Multiple dining options, attractive outdoor pool area, and a spacious gym
A downside is that the Mandarin Orchard lacks a spa, but it does have a peaceful outdoor pool with cushioned loungers and umbrellas around it. It's a bit small for the size of the hotel, however. A large fitness center has dim lighting and a range of cardio machines, free weights, and accessories such as balance balls. There are extensive meeting and event spaces and Wi-Fi is free throughout the hotel.Guests certainly won't go hungry at the hotel. Chatterbox, which is well-known for their popular Mandarin Chicken Rice dish; it serves a buffet breakfast, plus a la carte dishes for lunch and dinner. The Szechwan restaurant Shisen Hanten is run by Chen Kentaro, the grandson of famous Japanese chef Chen Kenmin and son of Iron Chef Chen Kenichi. Also available are Triple Three, an international buffet restaurant, and the cafe Coffee & Crust. Bar on 5 is a sleek space with ample outdoor seating and often there's a DJ performing.