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Cristal Palace Hotel

Via Cima Tosa 104/A, Madonna Di Campiglio, Italy | (888) 551-4925

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Overview

Pros
  • Gorgeous mountain views and chalet-style

  • Convenient for skiing in the Dolomites

  • Free shuttle service going to the lifts and into town

  • Free breakfast buffet and Wi-Fi

  • Beautiful marble bathrooms and satellite TVs in guest rooms

  • Room rate includes use of the fitness center, pool, and on-site spa

  • Kids' club makes the hotel family-friendly

  • Pets allowed (for a fee)

  • Great value for the amenities

Cons
  • Open seasonally (from July to September, and from December to April)

  • No free parking

  • Breakfast buffet is basic, and add-ons cost extra

  • Free Wi-Fi is slow

  • Sometimes noisy at night

  • Shuttle bus service ends at night

Bottom Line

The 62-room Cristal Palace Hotel is an upscale chalet-style property close to the center of Madonna di Campiglio, a quaint skiing village. The amazing mountain setting is the star attraction here, and lends the hotel some serious storybook charm. The Cristal Palace is a solid choice for vacationing skiers, thanks to free shuttle service to the lifts, and an on-site spa. The kids' club accommodates families with young children, too. The hotel is well-priced, offering rates lower than most of the same caliber in the surrounding area. Travelers who would rather avoid a shuttle to the lifts altogether, however, should check out Hotel Casa del Campo, which offers ski-in/ski-out privileges at similar rates.

Map

Via Cima Tosa 104/A, Madonna Di Campiglio, Italy
Amenities
  • Business Center
  • Cabanas
  • Fitness Center
  • Free Breakfast
  • Internet
  • Pets Allowed
  • Pool
  • Poolside Drink Service
  • Room Service
  • Separate Bedroom / Living Room Space
  • Spa
  • Supervised Kids Activities
  • Swim-Up Bar
  • Airport Transportation

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Full Review

Scene

Charming, upscale hotel in the mountains

The hotel is set on a hill, overlooking the rest of Madonna di Campiglio, and the mountains in the distance. Large windows in the aptly named Panoramic Restaurant and the sun deck showcase sweeping mountain views in every direction. From the outside, detailed woodwork and sloped roofs give the Cristal Palace the appearance of the quintessential European ski chalet. The reception area -- which features an elegant curving wooden staircase leading up to the desk and an ornate chandelier hanging from the ceiling -- has the same Old World feel.The decor in the rest of the hotel is pretty traditional, thanks to a neutral color palette, and standard window treatments and furniture in the restaurant and common areas. There’s an attractive lounge with a carpeted red stage and shiny black keyboard piano overlooking cocktail-style seating. In contrast, the indoor pool, glassed-in fitness center, and hot tub are decidedly modern. Underwater lights change the color of the water in the pool from green to blue to purple, while dark-colored flooring and lounge chairs are swankier than other parts of the hotel.The Cristal Palace is popular with skiers, especially families with young children. The spa is adults-only at night though, which comes as a welcome relief to guests after a long day on the slopes.

Location

Within walking distance to restaurants and attractions, though the walk is not always convenient

The Cristal Palace Hotel is about a ten minute walk from the center of Madonna di Campiglio, which makes it an excellent base for skiing in the Italian Alps. The village is in a valley surrounded by the mountains, and is world-renowned for the slopes above. It regularly hosts international skiing and snowboarding events. The village offers access to 57 ski lifts in the area, as well as the famous Brenta Dolomites mountain range. The hotel provides a free shuttle service that takes guests to the center of town, where there are restaurants and other entertainment. The shuttle typically runs on schedule, but it isn't available after dinner hours. The main road between the village and the hotel is very dark at night, which sometimes makes for an inconvenient walk.

Rooms

Rooms with a luxe lodge vibe, and excellent bathrooms

Five levels of rooms are available, ranging from silver rooms all the way up to the Cristal suite. The decor throughout the rooms is mountain-meets-modern: light, knotted wood floors and furniture complement neutral bedding and patterned wallpaper. In traditional European fashion, rooms have stand-alone armoires rather than built-in closets; a mini-fridge and a safe are tucked inside each one, but there are no separate dresser drawers. Rooms also come with flatscreen-TVs. Marble is the name of the game in the bathrooms, which feature marble countertops, floors, walls, and tubs. Showers have excellent water pressure, and get rave reviews from guests. Rooms on the higher floors tend to be more spacious and feature better views of the mountains and grounds.

Features

An on-site spa and kids' club accommodate tired skiers and families

The hotel's on-site amenities aim to cover the necessities for a relaxing ski vacation. A half-board option includes a free breakfast buffet, which is good, but somewhat lacking in selection. It's served in the mornings at the Panoramic Restaurant, where floor-to-ceiling windows look out on the mountains.Among the other highlights here are the chic indoor pool and hot tub, and free access to the on-site spa. Cristal Energy Spa isn’t much to look at, but it is functional, with a steam room, and a gym with a half-dozen cardio machines. Wi-Fi is free is all guest rooms and some common areas, although the slow connection is a drawback. Parents will appreciate the kid-friendly “Flinky Club,” a rec room with toys, a ping pong table, and foosball. The hotel is also part of the Italian Association for the Blind and Visually Impaired, and guide dogs are welcome there as a result. A cigar room and a conference space round out the features at the Cristal Palace.