Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Mexico | +52 984 8772800
Adult-only, all-inclusive resort (age 18 and up)
Set on the private, white-sand Playa Paraiso
Three pools: saltwater with swim-up bar, indoor/outdoor, Relaxation with private cabanas
Spa with seaside massages, beauty treatments, hammam, and solarium
Personal butler and concierge service, plus 24-hour room service
Champagne upon check-in and premium drinks thereafter
Packing and unpacking service for premium rooms
Six bars and four restaurants, including a beach grill
Access to Playa Paraiso Golf Club, free for guests staying three nights
Canoes, catamarans, and jet skis available on the beach
Dance lessons, aerobics, tennis, volleyball, archery, shooting, and more
Vegas-style theater for evening entertainment
Free Wi-Fi throughout
Dress code: collared shirts, long pants in restaurants for men (pro for some)
Lengthy walk between buildings
Parking lots are small
Frequent reports of weak Wi-Fi signal
The 310-room, luxury, all-inclusive
Iberostar Grand Hotel Paraiso is a Las Vegas-style, adult-only resort on the Riviera Maya. The resort is part of the five-hotel Iberostar complex, and guests at this hotel may use the amenities at all five
properties, some of which are family-friendly. The high-end experience starts with champagne upon arrival,
and continues with premium liquor, fine dining, a full-service spa, and several pools, including one
dedicated to tranquil relaxation. The opulent decor incorporates marble and mosaic floors, glass chandeliers, modern artwork, and
artisan-crafted furnishings. The lush, landscaped grounds complete the picture.
Rooms are large and upscale, with jetted tubs, glass shower stalls, and
personalized minibars.
Scene
Vegas on the Riviera Maya, with grand architecture, lush landscaping, no kids, and everything included
Part of Iberostar's five-hotel Playa Paraiso complex, the Iberostar Grand Hotel Paraiso is a Las
Vegas-style resort set on a private beach on the Riviera Maya. Everything about the
resort is on a grand scale, and the architecture takes cues from the iconic Bellagio in its Baroque- and Roman-inspired styles, with columns and fountains accenting long hallways and
surrounding the pools.The lobby is awe-inspiring,
with a majestic, fresco-covered rotunda -- lit by skylights -- crowning an indoor
garden with fountains and marble floors. The front desk is ornate, in Roman reds with gold-leaf shields, polished wood, heavy fabric, and modern crystal chandeliers. The wide hallways have elaborate light fixtures, ornate carpets, chaises
longues, columns, lots of gold leaf, and, by the lobby’s grand
stairway, a pair of larger-than-life wooden horses. The manicured grounds and interior courtyards are filled with palm trees, lawns, and exotic plants and flowers lining tile, marble, stone, and wooden walkways and seating areas.The resort does not allow children, so the
atmosphere is accordingly peaceful and adult-oriented, geared toward total
relaxation. The main pool, though large, can get a bit busy -- some guests complain of not being able to get well-placed loungers -- but the serene Relaxation Pool, with its private cabanas, offers more space, as does the large beach, covered with sunbeds. The restaurants also can get busy, and advance reservations for dinner are recommended in order to guarantee the time and restaurant you prefer.Note that, while the Grand Hotel is adult-only, the other hotels in the complex are not, and so when you leave this resort's grounds, the atmosphere gets louder and more family-oriented.
Location
On the white-sand Playa Paraiso, 30 minutes from the Cancun airport, near Tulum and Playa del Carmen
The Iberostar Grand Hotel Paraiso is
centrally located on the Riviera Maya, within a 25-minute drive of the Cancun
airport, and within close driving distance of Tulum, Playa del Carmen, and Cozumel -- but, as a luxury all-inclusive, it has everything guests could need on its grounds. Set amid the mangroves, the hotel has numerous activities on site and off its beach, including kayaking, canoeing, jet skis, scuba diving, snorkeling, and
other water activities. The Grand Hotel is part of a five-hotel
Iberostar complex, and guests are welcome to use the beach and amenities
at all five properties. Transport between the resorts is offered via golf cart.
One caveat: while parking is free, the parking lots are small.
Rooms
Large, decadent rooms with private balconies, personalized minibars, and jetted hot tubs; some with ocean views
Rooms at the Iberostar Grand Hotel Paraiso are large and luxurious. Every room has a private balcony or patio and separate seating area. Views overlook the gardens, pool, or beach. Corner rooms on high floors overlooking the ocean have exceptional views and are worth the added cost for those who value a scenic stay. Buildings 70 and 71 have the best views of the sea. Rooms by the tranquility pool are especially quiet, and convenient to the lobby and restaurants.Decor is upscale, if a bit dated: rust-colored brocades, nooks with ornate vases, white and gray marble floors, and atmospheric lighting. Separate sitting areas include writing desks and chaise lounges. Full coffee and beverage set-ups are provided, as are minibars personalized by your concierge. Balconies have wood decking, wicker swings, and lounge areas. Ground-floor patios may be visited by resident peacocks, lizards, or coati mundis. Bathrooms are spacious and tiled, with separate jetted tubs and shower stalls.Some higher-tier suites and villas are decorated in a more antique-inflected style, with velvet couches, modern artwork, and four-poster beds. The Presidential Suite also has a full kitchen and its balcony has a hot tub and hammock.All rooms are air-conditioned, and come with flat-screen TVs, DVD players (DVDs can be borrowed from the front desk), pillow menus, mini-fridges, free bottled water, daily newspapers, and shoeshine service. Guests in premium rooms can call ahead and the concierge will have a bubble bath waiting. Note that some guests complain that bathrooms could be better maintained.
Features
Full-service all-inclusive: three pools, a private beach, golf course access, water sports, pool concierge, full-service spa, and more
The hotel is located on Playa Paraiso, a wide, white-sand beach with lots of wicker sunbeds shaded by palapas. Note that the surf can be rough, and the seabed is rocky, so conditions are not suited for novice swimmers. The three pools are more popular for swimming. The large and quiet Relaxation Pool looks like something out of 1940s Miami or Vegas, with “fragments” of Roman buildings providing shade and marking off the various hot tubs and cabana areas. The main pool has a group of lounge chairs sitting in shallow water, in addition to its many pool-deck loungers. The pool concierge supplies towels, sunscreen, and an assortment of reading material. Quality food and drink can be ordered to your lounger at both the pool and beach.The Iberostar
Grand Hotel Paraiso has a lot to offer golfers: namely, access to the PB Dye-designed Playa Paraiso
Golf Club. Guests staying three nights can play 18 holes for free. Those
staying five nights are invited to play two rounds of golf on the house. Resort
activities include aerobics classes, shooting, archery, basketball, beach volleyball,
billiards, and darts. Dance lessons, gymnastics, and tennis lessons are also included, as are such water sports as canoeing, sailing, water polo, snorkeling, and
scuba, with PADI-supervised classes for beginners offered in the pool. The full-service spa offers body and beauty treatments, including oceanside
couples' massages. Guests are welcome to use the sauna and Turkish bath, as well
as the resort’s fitness center. Evening entertainment is held in the Vegas
nightclub-style theater, and consists mostly of music concerts, with magic and comedy shows thrown in. Local handicrafts and high-end international luxury goods are sold
in the shops. The convention center can accommodate up to 1,200 guests in a
variety of event rooms. Wedding and special event planning is offered by the
hotel, with only one wedding scheduled per day.
All-Inclusive / Food
Excellent food and drink at the five restaurants
Both food and liquor are high-end, and the resort offers plenty of dining options. Chefs at the main Bella Vista Buffet Restaurant go the extra mile to make the food visually appealing -- especially the dessert bar, which can include a chocolate fountain. Lobster tail and other shellfish are also usually on the menu. The Venezia offers an à la carte Italian menu, including pasta and pizza, served in a spacious dining room underneath Venetian glass chandeliers. Haiku serves Japanese food -- some cooked table-side on hibachi grills -- in a red, black, and polished-wood dining room. With its Baroque-inspired decor (plenty of golf leaf and an imitation Vermeer painting), the French-inflected Latelier is the most formal dining option. The Lobby Bar is Art Deco in style, with mirrors, mosaics, and a black-and-white tiled floor. Note that all restaurants require men to wear long pants and collared shirts.