Prolongacion 5ta Avenida, Mz. 20 Lot 006, Playa del Carmen, Mexico | (888) 905-8267
Huge all-inclusive property in Playa del Carmen
Modern, spacious rooms with either a balcony or terrace
Direct access to gorgeous stretch of white-sand beach
Some suites have direct pool access
Nine restaurants and 10 bars on-site
Eight pools, plus four children's pools
Platinum level available with additional amenities
Spa with hydrotherapy circuit and range of treatment options
Bright fitness center with cardio machines and free weights
Gorgeous landscaped grounds with roaming wildlife
Kids' club and organized activities
Sporting facilities and free non-motorized water sports
Sprawling property means a lot of walking
Some restaurants not included for lower-tier rooms
Reservations required for a la carte restaurants
Wi-Fi only free for Platinum guests
Some restaurants require men to wear pants
Annoying time-share pitches
Guests save shaded loungers early in the morning
Beach is rocky and sometimes has a lot of seaweed
The Grand Sunset Princess All Suites Resort & Spa is an upscale all-inclusive property along a pretty stretch of beach in Playa del Carmen. Together with its adjacent sister property, the Grand Riviera Princess All Suites Resort & Spa, the property has 672 modern, spacious rooms with a balcony or terrace. The huge complex -- 12 pools, nine restaurants, 10 bars, sports facilities, and spa -- is spread out among gorgeously manicured grounds, but requires a lot of walking. Note that some a la carte restaurants and Wi-Fi aren't included in the all-inclusive except for Platinum guests, so it may be worth upgrading. There is no significant difference between the Grand Sunset and Grand Riviera as all features are shared, so book at whichever side has cheaper rates.
Scene
Mega-resort with gorgeous grounds and stretch of white-sand beach
Connected to its sister property, the Grand Riviera Princess, the Grand Sunset Princess is situated in Playa del Carmen along a gorgeous stretch of beach. The grounds are meticulously manicured with pretty gardens, stone sculptures, and walkways lined by palm trees. Room buildings are just a few stories high, which adds to the quiet, relaxed atmosphere, though this also means sprawling grounds, so guests should be prepared to walk or take the resort shuttle. Reminiscent of a Spanish hacienda, the open-air lobby has various seating arrangements and overlooks a courtyard with water features and basket weaved bucket chairs. Expect to see roaming cats, coatis, and iguanas. Most guests at the resort are couples, but plenty of families and groups frequent the property as well.
Location
Along a stretch of pretty, white-sand beach; 15-minute drive to downtown Playa del Carmen
The Grand Sunset Princess All Suites Resort & Spa is located a 15-minute drive from the center of Playa del Carmen. The resort has a shuttle bus that runs into Playa del Carmen for a small fee. The hotel has private access to the sandy beach area and the water of the Caribbean Sea, but depending on where the guest room is located, guests may be walking 10 minutes to it; there is a trolley to shuttle guests to the beach. The Cancun International Airport is a 40-minute drive north of the hotel.
Rooms
Modern, spacious suites with a balcony or terrace; some are swim-out
The 672 guest rooms range from Junior Suites to Platinum Suites, some of which are swim-out. All have similar sleek, modern furnishings -- wood furniture, padded headboards, sitting areas with a sofa, small table and chairs, and seashell canvas print. Beds are firm (common in Mexico) and are either king or doubles. All rooms have ceiling fans, air-conditioning, coffeemakers, and minibars with water, soft drinks, and beer, which are restocked daily. There are small flat-screen TVs, which isn't quite up to this caliber of hotel. The marble bathrooms are large and each has a shower and jetted bathtub, except for the Junior Suites which only have a walk-in shower; Princess brand toiletries are provided. The Laguna Villa Suites also have a gorgeous outdoor shower. Upgrading to a Platinum Suite means a whirlpool on the terrace, in-room premium bar, and access to the Platinum Lounge.
All-Inclusive / Food
Multiple restaurants and bars, but food receives mixed reviews
There are two buffets and seven a la carte restaurants to choose from, including Italian, Mexican, and Asian; many of the restaurants receive mixed reviews and reservations are required for a la carte dining. There are 10 bars throughout the resort, including a 24-hour Sports Bar serving nachos and burgers in a space filled with sports decor (mostly USA teams) and billiards tables. Guests have reported that it's worth it to pay to eat at the Chill Out restaurant, as it then gives you access to the private Chill Out section of the beach. Note that some restaurants require men to wear long pants, so better bring a pair unless you want to spend a pretty penny at the gift shop; there are no clothing restrictions for women.
Features
Beach access, a dozen pools, upscale spa, and sports facilities
The hotel enjoys a pretty white-sand beach with ample chairs, palapas, and a gazebo that often hosts wedding ceremonies. (Note that the beach at Catalonia Playa Maroma is arguably better, but that resort is farther from town.) Depending on the room location, it can be a bit of a trek to the beach, though there is a trolley available. There are ample pools to choose from -- 12 in total; this includes calm adult-only, one for Platinum guests, and children's pools; many have swim-up bars. Many guests have commented on how slippery the floors around the pools are, and some even have been injured after falling.The upscale spa has a large hydrotherapy circuit and a range of treatment options available; some treatment rooms are in wood shuttered huts with straw roofs above the lagoon. The fitness center is spacious and bright, with plenty of cardio machines, free weights, and exercise balls.A kids' club is available for little ones and guests of all ages can use the sports facilities -- tennis courts, basketball court, non-motorized water sports, and even archery. There's also a disco and theater for day and nighttime entertainment.