120 Christmas Tree Ln, Pigeon Forge, Tennessee, United States | (888) 635-3814
Central location right off the Parkway
Large all-suite rooms with wet bars
Some rooms have whirpool tubs
Small indoor pool and outdoor pool with waterslide and hot tub
Meeting space with 90-person capacity
Modern fitness center
Free hot breakfast
Free Wi-Fi and free parking
Odd room floor plans are inconvenient
Tiny business center is in the breakfast room
Long breakfast lines
No restaurant or bar
The only Marriott property in the center of Pigeon Forge, SpringHill Suites tries to cater to all brand loyalists with a waterslide for the kids, work desks for business travelers, and free breakfast for all. The hotel is just a block off the main Parkway, close enough for easy access to the area attractions, but far enough that rooms don't get traffic noise. The rooms are all suites with small living and working areas, but their bizarre layouts can be confounding -- for so much square footage, they can feel cramped, and TVs are inconveniently placed. Both the Clarion Inn and Music Road Hotel have rooms nearly as large and actually offer more amenities for noticeably cheaper rates.
Scene
Big chain with local accents that caters to everyone
The long lobby has the woodsy, earth-toned palette befitting the area, and makes use of cut stone accents on the front desk and a central fireplace in the lobby, around which guests can relax. Slate walls around the elevators add even more rustic character, but, beyond that, the atmosphere is pretty typical of a Marriott, with a lot of clean lines and all the typical modern amenities aimed to attract brand loyalists, from families to business travelers to tourists.
Location
Conveniently located one block off the Parkway, within walking and driving distance of most local attractions
Near the main Parkway, on Christmas Tree Lane, SpringHill Suites by Marriott Pigeon Forge is ideally located for easy access to all of Pigeon Forge's attractions. The trolley stop and the only movie theater in town are both one block away. Mini-golf, MagiQuest, and several bars and restaurants are within walking distance. A gateway town to the Great Smoky Mountains area's scenic mountain views and outdoor activities, Pigeon Forge is home to the famed Dollywood theme park (14 minutes by car from the hotel). The Great Smoky Mountains National Park is a 25-minute drive away, through nearby Gatlinburg.
Rooms
Large but sometimes oddly arranged suites, with work desks and wet bars
The large and modern all-suite rooms have more amenities than average, but the floor plans may feel awkward to some, making for a cramped feel despite the square footage. One king or two queen beds occupy a bedroom separated by a privacy wall from the living area, which has a sofa bed and work desk with ergonomic chair. Some rooms also have a whirlpool tub in the bedroom. The flat-screen TVs are positioned to be seen from either room, which doesn't quite work. A wet bar and pantry house utensils, a coffeemaker, microwave, and mini-fridge. Bathrooms are oddly arranged, too, but the updated fixtures and the separate sink and vanity are a plus. Free Wi-Fi, iPod docks, and HBO come standard.
Features
Indoor and outdoor pools, hot tub, and free breakfast
There's no view to speak of from the outdoor pool, but it's set in an attractive deck built almost entirely of natural stone. The pool itself is on the small side with a short waterslide, and there's a hot tub with a waterfall built into the corner of the sun deck. Typical for the area, there's also an indoor pool, but it's much smaller than average. The spacious and modern fitness center is equipped with treadmills, cardio bikes, and free weights. On-site meeting space can accommodate 90 people, with audiovisual equipment and staff. There's a one-seat business center with a printer, but it's inconveniently placed in the corner of the breakfast room where the free, hot breakfast buffet often fills up with crowds.