538 W 48th St, New York City, New York, United States | (888) 635-3814
Free Express Start breakfast with hot and cold items
West side location, close to Times Square, the Theater District, and Manhattan Cruise Terminal
Upper-floor rooms have city and Hudson River views
Outdoor terrace with chic wicker seating
Discounted parking at nearby garage
Use of a private nearby athletic center with pool (for a daily fee)
Free Wi-Fi
It’s a half mile to the nearest subway stop and many popular attractions
No on-site restaurant or room service
Rooms on the first floor receive noise from the lobby and outdoor terrace
No on-site parking (common in New York)
Rooms are small
The small lobby can get noisy and crowded during check-in and check-out
Renovated in 2013, the Holiday Inn Express is a 177-room budget hotel with small, but neatly designed rooms and numerous free amenities such as hot breakfast, bottled water, Wi-Fi, and a 24-hour fitness center and business kiosk. Located on Manhattan’s far west side, it's about a 15-minute walk to the nearest subway and to the action of Times Square and the Theater District. Although the hotel sits on a drab block, the surrounding area offers guests a chance to experience the neighborhood vibe of Hell’s Kitchen, home to some of Midtown West's best restaurants.
Scene
Modern, boutique-style branded hotel that caters to tourists, conference-goers, and those embarking on cruises
The two-sided terrace with its resort-style seating and cocktail tables brightens the otherwise dreary stretch of West 48th Street. Weather (and on-going street construction) permitting, the terrace serves as an inviting extension to the hotel’s busy lobby where luggage-laden travelers and groups tend to congregate waiting to check-in and depart. In the morning guests follow the aroma of cinnamon rolls (a popular item at the buffet) to the bright and modern dining room opposite the lobby for the free breakfast. Throughout the day, the spacious room serves as the hotel’s social center, a place to linger, hold a meeting, or check e-mail and print boarding passes at the two-computer business station. Sightseers can use the handy computer kiosk to purchase tickets for Broadway shows and browse for ideas on what to do and see during their stay in New York City.
Location
In Manhattan's Hell’s Kitchen neighborhood, close to Times Square, Broadway, Manhattan Cruise Terminal, and the Jacob Javits Convention Center
The hotel is located on a bland block of West 48th Street, across from a Salvation Army Rehabilitation Center. Just two blocks to the Hudson River, the Holiday Inn's far west side location makes it popular with the Jacob Javits Center conference crowd and those embarking on cruises out of the nearby terminal. Its Hell’s Kitchen location delivers a less hectic, residential feel than comparable hotels in the heart of Times Square. Nearby streets are lined with brownstones and apartment buildings, and Ninth Avenue is a parade of interesting restaurants and bars. Those looking to get to the heart of some of NYC's biggest attractions need to pack comfortable shoes as it is a solid half mile (10- to 15-minute walk) to reach Times Square, the Theater District, Restaurant Row, and the nearest subway stop at 50th Street. Other Midtown hot spots such as Rockefeller Center, the shops of Fifth Avenue, and Central Park require extra legwork or a quick cab ride.- 10-minute walk to the Intrepid Sea, Air and Space Museum
Rooms
Small but neatly organized with a calming color palette, flat-screen TVs, and mini-fridges
Views of the Hudson River and the Manhattan skyline are perks for those who book rooms on the upper floors of this 11-story hotel. Most rooms share the same square footage with the distinction between Standard (floors 1-4), Superior (floors 4-8), and King View (floors 8-11) categories based on location. The largest, although limited in number, rooms are classified as King Rooms with Sofa Beds. While small in size, the rooms are neatly arranged with perfectly sized furniture that includes armoires stocked with a laptop compatible safes, desks with a black leather ergonomic chairs, and cabinets with coffeemakers and mini-fridges. Hinting at boutique style, all of the rooms feature a soothing color palette of sage green and warm beige with modern window shades, honey-colored furniture, and crisp white linens. The tidy bathrooms feature neutral beige tile work, dark wood vanities, and bathtub/showers with curved shower bars.
Features
Great location, competitive rates, and free amenities
The Holiday Inn Express is equally appealing to business travelers, tourists, and the cruise ship crowd. The branded value-oriented hotel lacks amenities such as room service and on-site parking, but offers plenty of free perks such as a breakfast buffet, Wi-Fi, bottled water, a business center station, and a 24-hour fitness center.