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London Ibis London Excel Docklands

Ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock, London, United Kingdom | (618) 248-8274

Mid-Range | Value | Business
1/8
Checking prices...

Overview

Pros
  • Located close to ExCel Exhibition Center and London City Airport

  • Stylish rooms with flat-screen TVs and coffeemakers

  • Trendy restaurant and bar serving international fare

  • Hot breakfast buffet served daily, plus limited room service

  • Public computer in lobby

  • Free Wi-Fi throughout

  • Parking (for a fee)

  • Pet-friendly

Cons
  • Far from central London and major tourist sights

  • Complaints about housekeeping and drain smells in rooms and bathrooms

  • Noise from ventilation system and nearby airport

  • Fees for breakfast and parking

  • No fitness facilities or meeting rooms

  • Rooms lack minibars or mini-fridges

Bottom Line

There are two reasons to stay at the mid-range Ibis London Excel Docklands: its price and its proximity to the Excel Exhibition and Convention Center. Sitting alongside the Royal Victoria Dock, the hotel is an eight-minute drive to London City Airport and a full 25 to 35 minutes from central London. Decor is stylish and a bit quirky, with lots of industrial gray, bold colors, and chalk-style designs throughout the lobby, restaurant, and bar. The 278 rooms continue this vivid look, and include flat-screen TVs, coffeemakers, air-conditioning, and free Wi-Fi; larger rooms have pullout sofas, though bathrooms can be small. Rooms pick up noise from London City Airport, and when we visited, some rooms had an unpleasant smell and noisy ventilation. Another option in the area is Aloft London Excel, which has a pool and gym but slightly higher rates than the Ibis. 

Map

9 Western Gateway, Royal Victoria Dock, London, United Kingdom
Amenities
  • Air Conditioner
  • Basic Television
  • Business Center
  • Cable
  • Concierge
  • Cribs
  • Dry Cleaning
  • Internet
  • Kids Allowed
  • Laundry
  • Pets Allowed
  • Rental Car Service Desk Onsite
  • Room Service

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Full Review

Scene

Chain hotel with lively, trendy decor that draws business travelers and couples

A fun, funky atmosphere is spread throughout Ibis London Excel Docklands thanks to energetic design, vibrant colors, and ultra-modern furniture. The lobby bounces between a pop-art and industrial look, with a trendy concrete front desk, hanging metal lamps, and slabs of wood as tables. Hectic, graffiti-style writing and art on the walls and ceiling add another level of hipness. The restaurant has a similar upbeat vibe and look -- the bar is covered in chalkboard-type art, tables and chairs are a mix of colors, and triangular pendant lights hang over the wooden counter. Given the hotel's proximity to London City Airport and the Excel Exhibition and Convention Center, the hotel draws large numbers of business travelers and conference-goers, but tourists, mostly couples, find their way here too.

Location

Near London City Airport and the Excel Exhibition and Convention Center, far from central London

Overlooking Royal Victoria Dock, the hotel is about a 10-minute drive to London City Airport and a two-minute walk to Excel Exhibition Center. It’s a 15-minute walk to the Thames River and a six-minute walk to the Emirate Air Line Royal Docks cable car, which carries passengers across the Thames. The Royal Victoria train station is about an eight-minute walk from the hotel, and there are a few restaurants within walking distance. Canary Wharf Westfield, Westfield Stratford Shopping Center, Olympic Park, and historic Greenwich are all about a 20-minute drive away. Heathrow Airport is about a 70-minute drive away, and Gatwick Airport is about an hour's drive. This is not the most convenient location for tourists, as it's a 25- to 35-minute trip to London's major attractions.

Rooms

Compact trendy rooms with flat-screen TVs, coffeemakers, and free Wi-Fi

With red-and-brown carpeting, walls with chalkboard-style drawings, and tan and red woolly textured headboards, the guest rooms are modern and cozy, and -- like the rest of the hotel -- a bit quirky. The streamlined furniture is compact and simple, but hanging bedside lamps give a bit of a posh vibe. The most arresting design element is the line-drawing mural of a faux bookshelf packed with objects. All rooms include air-conditioning, flat-screen TVs, free Wi-Fi, and coffeemakers, but lack minibars or mini-fridges. Some rooms have pullout sofas. Pod-like bathrooms are cramped (everything seems within arms' reach, like an airplane's restroom), with attractive green sinks and mirror lights that pop against the white tiles. Glass shower stalls are stocked with body wash in dispensers, and hairdryers are provided. Rooms pick up noise from the planes flying overhead from nearby London City Airport, and the ventilation system can be noisy. Guests have also complained about the housekeeping, and foul drainage smells in the rooms and bathrooms.

Features

Restaurant, bar, breakfast, and public computer

The main feature at Ibis London Excel Docklands is Fogg’s, which serves a continental breakfast or a full buffet of eggs, bacon, pork sausage, mushrooms, and baked beans (neither breakfast option is included in the room rate). The bar opens for lunch, and the restaurant serves a full menu of international fare at dinner. Room service is limited. There's a public computer in the lobby, and Wi-Fi is free throughout the property. Parking is available for a fee.