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Chicago The Willows

The Willows

555 W Surf St, Chicago, Illinois, United States | (773) 528-8400

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Overview

Pros
  • Rooms come with ceiling fans, flat-screen TVs, and minibars

  • Free continental breakfast, plus afternoon cookies

  • Free 24-hour coffee and tea service in the lobby

  • Free Wi-Fi throughout

  • Close to restaurants and bars

  • Free access to a local gym

Cons
  • No on-site restaurant, business center or fitness center

  • Far from downtown Chicago

  • Small rooms

Bottom Line

The 55-room Willows Hotel is a solid value pick in a historic building on the northern edge of Lincoln Park. It's far from Chicago's main tourist sites, but there are plenty of restaurants, shops, and bars half a block from the hotel. The property offers some nice freebies, including a 24-hour coffee bar in the lobby, continental breakfast, afternoon cookies, access to a local gym (a block away), and Wi-Fi. All rooms come with flat-screen TVs, bathrobes, and minibars, though some are are tiny (especially the 121-square-foot Small Queen Room). The Best Western Hawthorne Terrace is a comparable alternative; it's farther north, but has an on-site fitness center with a sauna and whirlpool.

Map

555 W Surf St, Chicago, Illinois, United States
Amenities
  • Air Conditioner
  • Babysitting Services
  • Cable
  • Concierge
  • Cribs
  • Dry Cleaning
  • Free Breakfast
  • Internet
  • Kids Allowed
  • Laundry
  • Mini Bar (with liquor)
  • Rental Car Service Desk Onsite
  • Room Service
  • Separate Bedroom / Living Room Space
  • Smoking Rooms Available

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Full Review

Scene

The lobby of this mid-range boutique hotel features a sitting area with a fireplace

The Willows Hotel's lobby, with its coffered ceiling, polished marble-tile floors, and interior Corinthian columns, makes a good first impression. Four deep-seated chairs surrounding fireplace and several stools looking out the street-facing windows cozy perches for guests taking advantage of the free continental breakfast in the morning, free cookies in the afternoon, or coffee, tea, and water throughout the day or night (a 24-hour coffee bar is tucked into the back corner of the room). Beyond these simple (but free) amenities, the Willows doesn't offer much. It lacks a fitness center and business center, but its makes good on those shortcomings with free passes to a local gym and free property-wide Wi-Fi. The 55 rooms are straightforward and cozy, with a color palette of earth tones, with shades of green, beige, and brown most dominant.

Location

Located on the border of Lincoln Park and Lakeview, close to restaurants and bars, but far from the tourist sites

Willows is located on a residential street half a block from West Broadway, a dining, shopping and entertainment hot spot. Boystown, with its thriving nightlife and shopping scenes, is a short stroll away. But the hotel is not within walking distance of any of Chicago’s tourist attractions, and the closest subway stop is a 10-minute walk from the hotel.

  • 16- to 20-minute walk to Boystown neighborhood
  • 18-minute walk to Lincoln Park Zoo
  • 30-minute walk to Wrigley Field
  • 10-minute drive or 20-minute subway ride to John Hancock Center
  • 11-minute drive or 18-minute subway ride to Water Tower Place
  • 13-minute drive or 25-minute subway ride to the Museum of Contemporary Art
  • 15-minute drive or 24-minute subway ride to Old Town
  • 15-minute drive or 45-minute subway ride to Navy Pier
  • 16-minute drive or 35-minute subway ride to Millennium Park
  • 18-minute drive or 35-minute subway ride to the Art Institute of Chicago
  • 20-minute drive or 35-minute subway ride to the Loop
  • 45-minute drive or one-hour subway ride to Chicago Midway International Airport
  • 52-minute drive or one-hour subway ride to O’Hare International Airport

Rooms

Simple and homey rooms, though some (Small Queens and Standard Queens) are downright tiny

The 55 basic rooms at the Willows all share the same decor, with moss-green carpeting, off-white walls, and beige-and-coral-striped window treatments. Beds have simple, dark-wood headboards, quilted orange throws, and dark-brown bedskirts. The other pieces of furniture, which match the headboard in their simplicity, includes nightstands, dressers, and work desks (wall-mounted fold-down versions, in smaller rooms). All rooms feature homey niceties (ceiling fans, bathrobes, minibars, ironing equipment) and good tech (free Wi-Fi, iHomes, flat-screen TVs with RoomLinx, an interactive interface with on-demand movies, music, and games). Mini-fridges can be requested for rooms that do not already have one. Bathrooms come with hairdryers and wall-mounted Gilchrest & Soames shampoo, conditioner, and liquid soap.

Features

No business center, restaurant, or pool, but solid freebies

The Willows lacks a full restaurant or bar, but it includes a few extra perks that increase its value. A simple, but free, continental breakfast (cereals, breads, fruit, coffee, tea) is served daily. Coffee, tea, and water is available 24 hours a day from a counter in the back left corner of the lobby. Free cookies are also available in the lobby every afternoon -- they're store-bought, but it's still a nice thought. There's no fitness center, but the Willows provides guests with free passes to a branch of Fitness 19, which is a block away. And while there is no computer station, business center, or meeting space, the hotel provides free Wi-Fi in its common areas and in the rooms. Self-parking is a block away; the daily fee comes with in-and-out privileges.

Things You Should Know About The Willows

Room Types

  • Deluxe Double Queen

  • Executive King

  • King Junior Suite

  • Small Queen

  • Standard Queen

Address

555 W Surf St, Chicago, Illinois, United States

Phone

(773) 528-8400

Website

http://www.willowshotelchicago.com