Neptune Hotels - Resort, Convention Centre & Spa Review: What To REALLY Expect If You Stay

Pros

Upscale resort with Greek-themed gardens, beach access, and attractive decor
Classically decorated rooms and apartments with kitchenettes and sea views
Large gym with flat-screen TVs and a squash court
Numerous indoor and outdoor pools, a playground pool, and a hot tub
Chic and casual dining at four restaurants and seven bars
Posh spa with salt baths, sauna, and a solarium
Children’s club with a playground and a game room
Market, jewelry/clothing store and bike and water sports rentals
Mini-golf, outdoor basketball/tennis courts, and a soccer field
Internet lounge with two computers
Three convention rooms and 18 break-out rooms
Free parking, Wi-Fi, and continental breakfast

Cons

Fees for tennis and squash courts
Entertainment is mostly in German
No irons in rooms
Food gets mixed reviews

Bottom Line

With 570 classically decorated rooms and apartments with sea views, the Neptune operates like an upscale village for families and couples, and is particularly popular with German visitors. There's a sandy private beach, on-site retail shops, a nice spa, numerous pools, a range of drinking and dining options, kids’ activities, and a convention center. Although most guests report a positive experience, some have complained about the additional fees to use the tennis and squash courts.

See More Bottom Line

Hotel & Amenities Photos

Village Pool

Beach

Indoor Pool

The Hotel

Restaurants and Bars

Amenities

Cribs
Fitness Center
Internet
Jacuzzi
Kids Club
Pool
Spa

See More Amenities

Scene

This beach resort, with multiple pools, is popular with German tourists.

The map of the resort looks like a drawing of a village. You get an idea of how vast the facilities are from looking at an aerial depiction of the manicured gardens, with Greek sculptures by German artist Peter Muller, and numerous stylish pools for families and couples, including an Olympic pool for laps and a "village" pool with sea views. There are also three small kiddy pools, a Sebastian Kenipp foot pool, and a kids’ water playground pool. Indoors is a chic pool, with a pitched wooden ceiling and a hot tub near stained-glass windows.

A footpath cuts through the green grounds to a narrow sandy beach, with blue umbrellas, lounge chairs, showers and a changing room. Golf carts are available to help guests get around the property. Most of the guests are from Germany, and live entertainment is mostly in German.

See More Scene

Location

Tucked in the Mastichari fishing village

The Neptune Hotels Resort is less than a 10-minute drive from the fishing village of Mastichari, on the west coast of the island of Kos, one of the larger islands in Greece’s Dodecanese group. The Kos Island International Airport is 17 minutes by car. It takes about 20 minutes by car to travel to the town of Kos, where travelers can visit the Kos Town Castle, Eleftherias Square, and Knights of St. John. A bus stop is located right outside of the hotel. Car and bike rentals are available on-site and parking is free. The beach is two minutes away by foot.

See More Location

Rooms

Classically decorated rooms feature kitchenettes, flat-screen TVs, and sea views

Rooms at the resort include classically decorated singles and doubles, suites, apartments, and family apartments. Tile floors, wooden furniture, blue and gray decor, flat-screen TVs, mini-fridges and safes are also included. Bathrooms are basic with modern fixtures, bidets, and designer toiletries. Thoughtful extras include bathrobes and some rooms have stained-glass hallway ceilings. Balconies and terraces offer views of the pools, gardens and/or the sea. Meltemi Suites and Apartments have sofa beds, kitchenettes, and contemporary dining and sitting areas. Upgraded rooms have DVD players, and welcome gifts of wine, sweets, and bottled water.

See More Rooms

Features

A modern conference center, sports activities, and a chic spa

It’s the breadth of services and facilities that sets this resort apart from the competition. The resort is equipped to handle large events and there are 18 meeting rooms and three huge conference rooms for business travelers. A large gym offers exercise bikes, modern equipment, four flat-screen TVs, and a squash court (for a fee). There’s also a basketball court, soccer field, and tennis court (for a fee). Water sports equipment and bike rentals are available on-site. The posh spa has classical Greek decor and offers salt baths, a sauna, an ice fountain, a solarium and treatment rooms.

See More Features