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Kansas City The Westin Kansas City at Crown Center

The Westin Kansas City at Crown Center

1 East Pershing Road, Kansas City, Missouri, United States | (618) 248-8274

1/20
Checking prices...

Overview

Pros
  • Convenient location attached to Crown Center Mall and close to several attractions

  • Simple, modern rooms with flat-screen TVs and coffee/tea facilities

  • Outdoor heated
    pool and whirlpool

  • On-site restaurant and bar, plus 24-hour room service

  • Outdoor tennis courts and jogging track

  • Large fitness center with sauna and steam room

  • In-room
    spa services available

  • Extensive meeting facilities

  • Free Wi-Fi in common areas

  • Free shuttle to government and financial districts

Cons
  • In-room Wi-Fi incurs a fee

  • Fee for fitness center use

  • Noise issues due to thin walls

  • Parking is pricey

Bottom Line

The upscale 724-room Westin Crown Center is attached to the shops and restaurants of the Hallmark Crown Center Mall. The hotel has tennis
courts, a heated outdoor pool, and a large modern fitness center (though the fee to use it is a let down) as well as a sauna and steam room. Extensive meeting facilities draw plenty of business travelers, plus there's a restaurant and bar on-site. Rooms are modern and a bit bland, but outfitted flat-screen TVs and coffeemakers with Starbucks coffee. Noise can be an issue due to thin walls, and in-room Wi-Fi incurs an extra charge. It’s
worth considering the Sheraton Kansas City Hotel at Crown Center, which has similar, though less extensive, features and slightly lower rates.

Map

1 East Pershing Road, Kansas City, Missouri, United States
Amenities
  • Air Conditioner
  • Balcony / Terrace / Patio
  • Beauty / Hair Salon
  • Business Center
  • Cabanas
  • Cable
  • Concierge
  • Cribs
  • Dry Cleaning
  • Fitness Center
  • Internet
  • Jacuzzi
  • Kids Allowed
  • Laundry
  • Meeting / Conference Rooms
  • Pets Allowed
  • Pool
  • Rental Car Service Desk Onsite
  • Room Service
  • Separate Bedroom / Living Room Space
  • Swim-Up Bar
  • Tennis Court
  • Airport Transportation

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Full Review

Scene

Modern chain hotel with contemporary interiors, popular with business travelers

This vast Westin is a bustling hotel filled with the comings and goings of guests that include many business travelers as well as families with kids. Still, the lobby has a stylish vibe, mostly due to the many
cozy clusters of seating sectioned off with translucent
screens hanging from the ceiling. Wooden shelves filled with lush boxwood provide a bit of greenery throughout the space, which features modern chairs and sofas with clean lines. The most stunning part of
the lobby is a waterfall feature with a natural limestone cliff. The
rock formations were exposed during construction
and were incorporated into the fountain, and a man-made stream runs through the
foliage. The hotel is massive and feels that way, as it's attached to outdated convention and conference facilities as well as the Crown Center Mall. The restaurant and bar don't have the most personality that we've seen. This isn't a shocker at a large-scale corporate hotel like this Westin, and the vibe is a bit airport lounge, though they are popular with guests.

Location

Central location near many family-friendly attractions

Located just south of downtown, the Westin Kansas City at
Crown Center is attached to Hallmark's Crown Center Mall, and a number of shops, restaurants, and theaters can be accessed from within the
hotel. The
hotel is surrounded by large corporate buildings and is near many family-friendly
destination spots, including Legoland and Sealife Kansas
City Aquarium, both a four-minute walk away. Union Station, known for its
six-foot
wide clock hanging in the central arch, is a two-minute walk from the hotel. The space
is used for business meetings, weddings, events, and parties, and has a
permanent rail exhibit, a planetarium, Science City, an interactive science
center, and is part of a vibrant theater district. Liberty Memorial is a 12-minute walk, the National WWI Memorial and Museum is a 10-minute walk, and Bartle Hall Convention Center is a seven-minute drive from the hotel. Downtown Kansas City and the vibrant Power & Light District are five minutes away by car. The Kansas
City International Airport is about a 25-minute drive from the hotel.

Rooms

Spacious and modern rooms with generic, but classy, ambience

Modern and simple interiors
create a pleasant, if bland, vibe in rooms and suites, with plenty of cherry wood
furniture with black tops that includes console tables with pull-out desks and media bureaus. The hotel offers
all of the signature features the brand is known for, including pillow-top Heavenly beds with white duvets and linens for a clean,
classic look. Rooms are painted a soft blue-gray hue that matches the curtains and carpets, and lower category rooms have a small seating area with two handsome, contemporary armchairs near the windows. There is minimal wall art that's limited to one token piece of abstract work. Larger rooms feature separate living rooms,
dining areas, balconies, and wet bars. All rooms have 37-inch flat-screen TVs, work desks with ergonomic chairs, mini-fridges, and coffeemakers
with Starbucks coffee. Free in-room Wi-Fi is only available for Starwood
Preferred Guests. Bathrooms are clean and simple, with large mirrors and vanities and shower/tub combos with rainfall showerheads, along with toiletries and bathrobes. Some guests have reported hearing noise from neighboring rooms due to thin walls. 

Features

Large fitness center, tennis courts, outdoor pool, meeting facilities, and restaurant and bar

The hotel has a large 24-hour fitness center with state-of-the-art exercise
equipment, as well as a sauna and steam room, but there is a fee to use it. There is also a heated outdoor swimming pool and whirlpool with a large sundeck lined with lounge chairs. In-room spa services are available. A lighted outdoor tennis court and a jogging track -- nice and unexpected touches from a chain -- are available as well. The
Brasserie Restaurant, located in the lobby, serves breakfast, lunch, and dinner,
and has a full bar, plus 24-hour room service is available. Breakfast is not included with most room rates. Geared toward business travelers, the
hotel has 53,873-square-feet of meeting space with 31 meeting rooms, a
direct connection to the Crown Center Exhibition Hall for additional
52,000-square-feet of meeting space. The hotel offers a free shuttle service between the hotel and the downtown
government and financial districts as well as other local area businesses.
There’s a gift shop and a Hertz rental office in the lobby, and dogs are
allowed if they’re less than 25 pounds. Valet parking is available for a fee, but parking at the mall is free. Free Wi-Fi is available in common areas, but in-room Wi-Fi incurs a fee -- unless guests are Starwood Preferred Guest members.