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The Westin Oaks Houston At The Galleria

5011 Westheimer At Post Oak, Houston, Texas, United States | (713) 960-8100

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Overview

Pros
  • Prime shopping location in Uptown’s high-end Galleria mall

  • Rooms with flat-screen TVs, mini-fridges, and balconies; suites with living and dining areas

  • Outdoor pool and a sundeck with lots of lounge chairs

  • 24-hour modern gym and a free Lululemon yoga class, plus in-room spa treatments

  • Stylish restaurant and bar in the lobby plus on-site gift shop

  • 12 meeting rooms and a 24-hour business center

  • New Balance loaner gear (for a fee) and running maps available

  • Pet-friendly rooms and dog beds offered

  • Paid valet parking and limousine service available

  • Free Wi-Fi in the lobby and free mall parking

Cons
  • Wi-Fi in the rooms is free only for Starwood Preferred Guest members

  • Some room furnishings need updating and decor is generally plain

  • Heavy traffic around the mall can get noisy

  • Occasionally loud nearby construction ongoing as of mid 2015

Bottom Line

Located in the biggest mall in Texas, the 406-room Westin Oaks Houston at the Galleria is an upscale property that has direct access to 400 shops and restaurants, but the price tag is on the expensive side. The hotel has many features, including an outdoor pool surrounded by lounge chairs, a market, a 24-hour gym, and a bar and restaurant in the lobby. A 24-hour computer center and 12 meeting rooms appeal to business travelers. Modern, spacious, if plain rooms have narrow balconies with city views, mini-fridges, and coffeemakers; some have cardio equipment. One- and two-bedroom suites have living rooms, but there’s no free Wi-Fi in any of the rooms (though guests can connect for free in the lobby). The Royal Sonesta Hotel Houston, which has free Wi-Fi, may be an alternative. 

Map

5011 Westheimer At Post Oak, Houston, Texas, United States
Amenities
  • Air Conditioner
  • Babysitting Services
  • Balcony / Terrace / Patio
  • Basic Television
  • Business Center
  • Cable
  • Concierge
  • Cribs
  • Dry Cleaning
  • Fitness Center
  • Internet
  • Kids Allowed
  • Laundry
  • Meeting / Conference Rooms
  • Pets Allowed
  • Pool
  • Poolside Drink Service
  • Rental Car Service Desk Onsite
  • Room Service
  • Separate Bedroom / Living Room Space
  • Tennis Court
  • Airport Transportation

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Full Review

Scene

An upscale, if generic, hotel located in the Galleria Mall

Keeping in style with the upscale Galleria Mall, the Westin Oaks Houston is a modern four-pearl property offering views of Uptown from 21 floors. Formerly called the Houston Oaks Hotel, this property opened in 1971 and the exterior still retains a dated look from that decade. However, interior furnishings in the lobby make a grand first impression. Silver wall details, modern furniture, and contemporary paintings create a stylish atmosphere to lounge or work and access free Wi-Fi (there's a pesky fee to access Wi-Fi in the rooms). Design in the common spaces is upscale, but lacks character. And neutrally decorated hallways, without wall decor, feel bare. The hotel, with elevators and escalators, can be accessed via a street-level entrance or through the mall. Overall this property is appealing for its location and features (including a peaceful outdoor pool and stylish restaurant and bar) but it is on the pricey side and room decor is quite plain. 

Location

Uptown Houston location in the largest mall in Texas

This hotel’s location in the Galleria mall has pluses and minuses: while convenient for shopping and dining, guests must also deal with the regular crowds and traffic of the mall. This property has a sister hotel, Westin Galleria Houston, located across the mall. The location is particularly convenient for guests who aren’t driving, and intend on walking to restaurants or shops. For drivers, the I-610 Freeway is two blocks away. Downtown Houston -- with the George R. Brown Convention Center -- is a 30-minute drive away. Houston’s Theater District is 20 minutes, and the Museum District is 30 minutes. Sporting events are 20 to 30 minutes away at Minute Maid Park, NRG Stadium, and Houston Toyota Center. The Space Center Houston is an hour away by car. It’s a 40-minute drive to the George Bush Intercontinental Airport.

Rooms

Modern, plain rooms and suites have mini-fridges, balconies with city views, and sitting areas in some

White bedspreads, neutral carpeting, and warm-wood tones create an overall modern, though plain, atmosphere in rooms. Sliding-glass doors lead to narrow balconies with Galleria area or pool views. Traditional Rooms have wingback chairs by windows. King Rooms have the addition of sitting areas. Workout Rooms, with treadmills or stationary bicycles conveniently right inside your room, are also available. Executive Corner Rooms feature panoramic views and sofa beds in sitting areas. Suites are larger with upscale decor, sitting areas, and floor-to-ceiling windows in some. The top floor Consular Suite has a living and dining area. Regency Suites have dining and living areas and one and half bathrooms. Two-bedroom Crown Suites offer one and a half bathrooms, living areas, iPod docks, and dining tables. Cribs, rollaway, and dog beds are available. Every room has flat-screen TVs, coffeemakers with Starbucks coffee, writing desks, mini-fridges, irons/ironing boards, safes, and hairdryers. Wallpapered, basic bathrooms have bathrobes and shower/tub combos with rainfall showerheads. There is a pesky fee for in-room Wi-Fi, though it's waived for Starwood Preferred Guest members. 

Features

Restaurant and lobby bar, outdoor pool, fitness center, meeting rooms, a 24-hour business center, and a market

This hotel’s location in the Galleria mall provides ample dining options, including the White Oak Kitchen & Drinks in the lobby that serves American food. A lobby bar offers cocktails in a cozy space with brown sectional sofas and counter seating. Upstairs there's a large outdoor pool that has a wide deck and lounge chairs. The 24-hour gym is small, but provides modern cardio equipment, free weights, chilled towels, and a flat-screen TV. The sister hotel’s larger gym, located across the mall, is also available to guests. On Saturdays Lululemon provides a free yoga class. For a fee, New Balance also offers unused shoes and clean workout clothes that guests can borrow and return when checking out. Running maps to nearby three- and five-mile routes can be requested. With 12 meeting rooms, the hotel is a frequent business destination. More meeting space -- 67,583 square feet -- is available at the sister hotel. There’s also a 24-hour business center with paid Wi-Fi and secretarial services. Wi-Fi is available for free only in the lobby, where there are modern clusters of furniture for lounging and working.