Hyatt Regency Cleveland at The Arcade

Housed in a historic arcade that opened in 1890 as one of the
nation’s first indoor shopping centers, this Hyatt hotel features gorgeous Victorian-style architecture that includes four stories of brass-trimmed balconies and majestic staircases. Its spectacular glass skylight ceiling
spans over 300 feet across the five-story atrium, with the top three floors
occupied by the hotel. The bottom floors remain
open to the public, so guests with inner atrium views can see a steady stream
of daytime visitors enjoying the elegant atmosphere. On weekends, the atrium’s
ground floor is a popular venue for weddings, making the public spaces a warm
and festive place. The spacious lobby, like other components of the hotel, are
former storefronts, so the hotel is somewhat spread out among the lovely atrium
and two attached towers.

The hotel is located inside The Arcade in downtown Cleveland, which has some retail shops as well as dining options. It's adjacent to Cleveland’s Fourth
Street Entertainment District, which has dozens of restaurants, nightclubs,
shops, and entertainment venues including a bowling alley. Many other
restaurants and nightclubs are within a few minutes’ walk.
Progressive Field and Quicken Loans Arena are about a six- to eight-minute
walk, while First Energy Stadium and the Rock and Roll Hall of Fame and Museum
are both about a 15-minute walk. It’s a seven-minute walk to the convention
center and a nine-minute walk to the Global Center for Health
Innovation (Medical Mart). Cleveland Hopkins International Airport can be reached in 20- to 25-minutes driving, or 40 minutes via the Red
Line rapid transit system, which is a two-minute walk from the hotel. Case Western Reserve University’s campus
is 15 minutes by car (30 minutes by bus) and Cleveland State University is a five-minute
drive (10 minutes by bus). The Cleveland Clinic is 15 minutes away by car (23 minutes
by bus), as are the Cleveland Museum of Art and Cleveland Botanical Garden. The
surrounding area is considered safe, but some guests have reported being
approached by panhandlers immediately outside the hotel's entrances.

Rooms are generally spacious, though they can vary in size significantly. For example, both Standard and Arcade King Rooms are between 400- and 600-square-feet, while Arcade Suites are 600- to 800-square-feet. About a third of
the rooms have been renovated, while the rest are scheduled for completion in the next two years. Renovated options consist of the Arcade Rooms and Suites and have substantially more modern decor than the un-renovated rooms, which look dated with light wood furniture, brown patterned carpets, and striped drapes. Furnishings here include upholstered armchairs and
small glass tables that resemble patio furniture. Renovated rooms offer a deeper, richer color scheme
dominated by chocolate brown and beige drapes, patterned carpets, and tan
walls with colorful modern artwork. The
furniture is a darker brown and sleeker in appearance, including dressers,
corner desks with data ports, and one-piece headboard/nightstands. Amenities include flat-screen TVs, electronic safes, coffeemakers, phones, and free Wi-Fi. Suites also add a separate sitting area with a sofa and a second flat-screen TV, while the largest VIP Suite, which measures 1,100-square-feet, includes a separate living room and dining area. Renovated bathrooms replace standard granite vanities with more distinctive, dark brown marble vanities with basin-style rectangular sinks. Standard hotel tile has been replaced by
polished tan marble framing the rainfall shower/tub combos. Guests should note that Arcade Rooms offer an inner Arcade view, and poor soundproofing means that noise might be an issue, especially during events.

The hotel's 1890 restaurant serves breakfast, lunch, and dinner, and there's also a lounge with daily happy hour specials, as well as a coffee shop on
the arcade’s ground floor that serves Starbucks. The Arcade also offers several fast food options. A popular venue for various functions, the property offers 7,100-square-feet of
event space available in 14 separate rooms, with an additional 7,000-square-feet in the arcade’s spectacular lobby.
There is a bridal parlor as well. The 24-hour fitness center is spacious and
well-equipped with a full range of cardio and weight-training equipment and
free weights, while the on-site full-service Marengo Spa offers massage and body
treatments as well as salon services. The 24-hour business center has Internet access and free printing, and free Wi-Fi is accessible throughout the hotel. Laundry and
dry-cleaning-pick-up services are available. Valet is the only parking option the hotel offers, and it’s a bit expensive.