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11 Things We Hate About Hotels

    As the Hotel-Tell All, Oyster is very well-traveled when it comes to hotels. We've seen it all -- whether good or bad. Let it be known: after visiting thousands of hotels, the tiny fees, poor service, and mediocre food starts to get irritating.



  • 11. Valet Charges

  • No parking? Don’t charge through the roof for valet parking. You know it’s our only choice and makes us bitter.

    Valet at The Angler's Boutique Resort

    Valet at The Angler's Boutique Resort

  • 10. The Toilet Flush Demo

  • We appreciate you showing us how to flush the toilet upon the room check-in tour, but come on! We've been able to do that by ourselves for a long time now.

    Bathroom in the Plaza King Room at The Plaza

    Bathroom in the Plaza King Room at The Plaza

  • 9. The "Complimentary In-Room Treat"

  • Please don't provide a "complimentary basket” filled with treats upon room check in, and then secretly charge $3 for the biscuits lying right next to the basket.

    The Guestroom at the Halekulani

    The Guestroom at the Halekulani

  • 8. The Resort Fee

  • We'd love to be provided with an actual definition, explanation, and breakdown of what exactly "The Resort Fee" is. We understand all hotels do it these days, but if all your friends were jumping off of a bridge, would you?

    The Fairfax at Embassy Row, Washington, D.C.

    The Fairfax at Embassy Row, Washington, D.C.

  • 7. The Lounge Chair Reserve

  • When hotels allow guests to save lounge chairs by the pool by putting down a towel at 6 am, it makes other guests feel unworthy. We were under the impression that vacation was a time to relax - just because we're not in mood for an early-morning-lounge-chair-brawl doesn't mean we don't deserve a chair of our own. If you’re not there, you’re not lounging.

    Lounge chairs by the pool at Treasure Island

    Lounge chairs by the pool at Treasure Island

  • 6. Lounge Chair Charges

  • Speaking of lounge chairs, charging for them and umbrellas is just stingy. We’ll be more likely to give a bigger tip if we’re not forced to pay for an amenity that should come with the hotel.

    The Lounge Chairs at The St. Regis Atlanta

    The Lounge Chairs at The St. Regis Atlanta

  • 5. The $10 Bottle of Water

  • We know that same bottle costs $1.59 at 7-11. You're not fooling anybody.

    The Chambre Petite Room at the Mansfield Hotel

    The Chambre Petite Room at the Mansfield Hotel

  • 4. Self-Written Reviews

  • Listen, we're Oyster. We know the real reviews from the fake ones. And with this recent New York Times article, you better be careful.

    TripAdvisor

    TripAdvisor

  • 3. The Photo Fakeout

  • We've mastered the art of investigating Photo Fakeouts - Oyster's most popular feature that exposes hotels' deceiving marketing photos. Heads up: if your main pool is the size of a kiddie pool, no need to angle the camera so the viewers think it's an Olympic size lap pool. We'll likely call you out on it.

    Oyster's Photo Fakeouts

    Oyster's Photo Fakeouts

  • 2. Mini Bars

  • Where to begin…

    Minibar in the Deluxe Room at The Mirage

    Minibar in the Deluxe Room at The Mirage

  • 1. WiFi Charges

  • Get with the times. It’s like toilet paper and oxygen. Also, if WiFi is provided free of charge, give us a good signal. There is nothing more frustrating than slow or unusable Internet.

    The Sivory Grand Suite at the Sivory Punta Cana

    The Sivory Grand Suite at the Sivory Punta Cana